Privacy Policy

Last updated: December 21, 2024

At Cry Buddy, we are committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

Audio Recordings

Cry Buddy processes audio recordings of your baby's cries to provide analysis and insights. Important:

• Audio recordings are processed locally on your device when possible
• Recordings are temporarily sent to our secure servers for AI analysis
• We do not store or retain audio recordings after analysis is complete
• Recordings are automatically deleted from our servers within 24 hours

Usage Data

We may collect anonymous usage statistics to improve our service:

• App usage patterns and feature interactions
• Device type and operating system version
• Crash reports and performance data
• Analysis results (without audio data)

Account Information

If you create an account or purchase premium features:

• Email address for account management
• Purchase history and subscription status
• App preferences and settings

2. How We Use Your Information

We use your information solely to:

• Provide cry analysis and parenting insights
• Improve our AI algorithms and accuracy
• Provide customer support
• Process subscription payments
• Send important app updates and notifications
• Ensure app security and prevent abuse

3. Data Security

We implement industry-standard security measures:

• End-to-end encryption for audio transmission
• Secure servers with SOC 2 compliance
• Regular security audits and updates
• Limited employee access on a need-to-know basis
• Automatic data deletion after processing

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Service Providers: Trusted partners who assist in app operation (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect safety
• Business Transfer: In the event of a merger or acquisition (with continued privacy protection)

5. Your Rights and Choices

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt out of non-essential data collection
• Export your data
• Withdraw consent at any time

6. Children's Privacy

Cry Buddy is designed for use by parents and caregivers. We do not knowingly collect personal information from children under 13. The app analyzes baby cries but does not store personal information about children.

7. International Users

If you are using Cry Buddy from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of the app after such modifications constitutes acceptance of the updated policy.

9. Third-Party Services

Cry Buddy may integrate with third-party services:

• Apple App Store: For app distribution and purchases
• Analytics Services: For app performance monitoring
• Cloud Services: For secure data processing

10. Data Retention

We retain your information only as long as necessary:

• Audio Recordings: Deleted within 24 hours after analysis
• Account Data: Retained while your account is active
• Usage Analytics: Aggregated data retained for up to 2 years
• Support Records: Retained for up to 3 years for quality assurance

You can request deletion of your data at any time by contacting us at privacy@crybuddy.com.